Existing customers
We place a great deal of importance in looking after our members and if you are already saving with us this is the place for useful information.
Whether you want to change your address, name, or find your local branch, this page contains all the useful forms and information you need to operate your account.
Find your local branch, email or call us
You can view our existing savings rates and previous savings rates
Important information regarding opening and operating a Savings or Investment account.
Details of our General Savings Terms and Conditions
Details of our ISA terms and conditions
Details of our online terms and conditions
Find out more about the Financial Services Compensation Scheme.
The Financial Services Authority (FSA) is the independent watchdog set up by the government to regulate financial services and protect your rights, and they have developed a new online debt test to promote better understanding by consumers of their credit position and help them tackle any problems with payments in the future they may encounter.
Click here for a list of useful forms, including Standing Order, Direct Debit, change of name and R85.
We have a number of calculators for you to use. These include a calculator for your monthly mortgage payments, a calculator for how much you could borrow on a mortgage and a budget planner calculator.
- Online Savings Accounts
- Immediate Access Savings Accounts
- Cash ISA Savings Accounts
- Fixed Rate Savings Accounts & Bonds
- Tracker Bonds
- Goal-based Savings Accounts
- Children's Savings Accounts
- Notice Savings Accounts
- Business Savings Accounts
- Longer-term Savings & Investments
- Financial Planning
Helpful information
